Skip to content
wheremyrefund
Menu

877-777-4778.

Taxpayer Advocate Service. Hours not published by the IRS. Hardship or unresolved problems; callbacks can take up to 2 weeks.

877-777-4778 has no published hours

No hours

Hours not published by the IRS

I just called

Estimates from IRS published averages, updated with callers' reports.

Hold time today

Expected minutes on hold by hour, 877-777-4778. From IRS published averages until callers report.

06137a.m.9a.m.11a.m.1p.m.3p.m.5p.m.
8 minaverage hold, individual line, 2026 season (67% reached)
45 mininstallment and balance-due line (31% reached)
20 minidentity (Taxpayer Protection Program) line (19% reached)

Season averages measured by the National Taxpayer Advocate, January 1 to April 18, 2026.

Call

877-777-4778

When the wait is long, the IRS may offer a callback; take it.

I just called.

Your report updates the hold times for everyone. Stored without your IP address.

Automated lines count too: report how long until the recording answered your question.

Questions people ask

What are the hours for 877-777-4778?

Hours not published by the IRS.

What should I have ready before calling?

Your SSN or ITIN and date of birth, your filing status, last year's return, and any IRS letter you received. A third party needs Form 8821 or Form 2848.

Sources

Checked against these sources on October 30, 2026.